Politique de confidentialité

Last updated: January 7, 2021

At Three Farmers Foods Inc. (“Three Farmers”, “we”, “us”, “our”), we respect your privacy. Our privacy policy (“Privacy Policy”) tells you what personal information we may collect, and how we use and disclose this information.

By using the Three Farmers website at threefarmers.ca (the “Site”), our customer service line, other Three Farmers branded pages on third party platforms (e.g., social networking services such as Facebook, Twitter and Instagram), participating in our events, direct marketing campaigns, sweepstakes and competitions, (collectively with the Site, the “Three Farmers Platforms”), or by choosing to submit personal information to Three Farmers, you signify your consent to and acknowledgement of this Privacy Policy, as amended from time to time.

If you do not agree with the terms of this Privacy Policy, please do not use the Three Farmers Platforms or submit any personal information to Three Farmers.


There may be features of the Three Farmers Platforms where we may ask you to provide certain information so that we may provide those services to you. For example, when you interact with our Site, make a purchase, enter a contest, create an account, sign up for a subscription, access, upload or download content, fill out a survey, refer others to Three Farmers, request customer support (by email or telephone or in writing) or otherwise communicate with us. Some examples of information you may provide to us are:

Contact and demographic information: your name, address(es), phone number(s), email address(es), demographics, date of birth, a unique individual password for your Three Farmers account as well as other information about you.

Product and preference information: your product preferences and requests (which may include allergy information), order history, how you want us to communicate with you.

Payment Information: credit or debit card details, shipping and billing information.

Social Media Information: if you interact with our branded social media pages, we may collect information you post on those pages.

Other Information you post or submit: we may collect information when you post user generated content, submit a rating or review, enter a contest or contact Customer Service.

You may provide us with another person’s email or phone number so that we may recommend a product or service, facilitate your communication with other people or for other reasons. Local law may require you to obtain the consent of your contacts to provide their personal information to Three Farmers, who may use that information in accordance with this Privacy Policy.


Like many other websites, we may use technologies such as cookies, web beacons/pixel tags (small image files), log files, barcodes, and other similar technologies to automatically collect certain information about visitors to our Three Farmers Platforms. We collect some information which is not attributable to an identifiable individual. For example, when you visit the Three Farmers Platforms, our web server automatically recognizes only your computer's domain name, but not your email address or any other information that identifies you personally. This renders your visit virtually anonymous unless you volunteer your personal information in connection with your visit or purchase.

For your information:

“cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies allow us to recognize your device when you’re on our website and help customize your online experience and make it more convenient for you. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“log files” track actions occurring on the Three Farmers Platforms, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Three Farmers Platforms.

We may also collect anonymous aggregate information (e.g., cookies) on what pages you access or visit. The aggregate information we collect is used for many different purposes to serve you better. Among these purposes is to improve the content of the Three Farmers Platforms and to customize the content and/or layout of the Three Farmers Platforms for each individual visitor.


We use personal information for the purposes stated or implied at the time of collection, including for the following purposes:

Customer Service and orders including:

Verifying identity to fulfill any orders placed through the Three Farmers Platforms (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)

Communicating with you

Screening orders for potential risk or fraud, maintaining the security and integrity of our systems.

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Contacting you with changes to any Three Farmers policy

For purposes disclosed at the time you provide your information, as permitted by law, or otherwise with your consent.

Advertising and Analytics Purposes including:

Performing market research, creating audience segments, understanding the effectiveness of our advertising or promotions and Three Farmers Sites analytics and operation

Improving our website, including customizing it to users’ preferences

Serving you advertisements, offers and promotions for Three Farmers products we think will be of interest to you on the Three Farmers Platforms, in emails and across Third-party websites.

We may otherwise use your personal information where permissible by law, for example to respond to an emergency, or during an investigation into illegal behavior or fraud. We use the information that we collect for a variety of business purposes. For example:


Sharing of Information by You

Activities such as filling out our surveys, reviewing and rating products, inquiring about or purchasing products, online communities, “liking”, “sharing”, “retweeting” Three Farmers content to your social media accounts or pages or otherwise interacting with Three Farmers Platforms may be visible to other users of Three Farmers Platforms and in some cases, publicly available. Any interactions on these social media websites are also subject to the general terms of use as set out by those social media sites (including, without limitation, any rules regarding posting of content).

Sharing of Information by Us with Third Parties

We may share your personal information with third party service providers who help us to:

Host Three Farmers Platforms data;
Design, administer, maintain and improve our Three Farmers Platforms;
Provide customer service support;
Analyze aggregate data collected on the Three Farmers Platforms;
Process your purchases and payments; and
Assist us with promotional and marketing initiatives.

When we allow a third-party service provider to access your personal Information, we will only allow them to access or use it for the sole purpose of carrying out the above services on our behalf.

For example, we use Shopify to power our online store (you can read more about Shopify’s processing of personal information here at https://www.shopify.com/legal/privacy) and we use Google Analytics to help us understand how our customers use the Three Farmers Platforms (you can read more about Google’s processing of personal information here at https://www.google.com/intl/en/policies/privacy/ and you can also opt out of Google Analytics here at https://tools.google.com/dlpage/gaoptout.

One or more of our service providers may not be in Canada, and so your personal information may be transferred to, or stored or processed in another country, such as the United States. As a result, your personal information may be accessible to regulatory authorities in accordance with the laws of those other jurisdictions.

Sharing of Information within Canada

Three Farmers Platforms are subject to the laws of Canada, which may not provide the same level of protections as those in another country. If you access the Three Farmers Platforms from outside of Canada, you understand and agree that we may transfer your information, including personal information, to Canada. Three Farmers may also process, share, transfer, and store information about our users with third parties on servers located in countries other than Canada. Your personal information may therefore be subject to privacy laws that are different from those in your country of residence. By using the Three Farmers Platforms, or by providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information to Canada and any other applicable territories.

Sharing of Information with Government Authorities

We may also share your personal information with government, regulatory, or law enforcement agencies as requested by these agencies, if the disclosure is required or permitted by law. We may share personal information to enforce our terms of service, or to otherwise protect our rights.


We aim to only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

If you wish to verify, change, update or delete any information collected by Three Farmers, please access your profile on our website or contact us using the contact information below. Please note, however, that it is not always possible to completely remove or delete all your information without some information remaining due to backups or other reasons.


Our Three Farmers Platforms may have links to other websites or social media platforms. We encourage you to review the privacy policies of those sites or social media platforms so you can understand how those sites or social media platforms collect, use, and disclose your personal information. We are not responsible for the content or personal information handling practices of these linked sites or social media platforms. This Privacy Policy applies only to our Three Farmers Platforms.

When you make payments for products on the Three Farmers Platforms, you may provide your payment information directly to one of our third-party payment service providers. Any information that you submit will be sent to that provider directly without our involvement.


We do not knowingly collect personal information from children under the age of majority without the consent of their parent or guardian. If a child has already provided us with personal information, his or her parent or guardian may contact us to have this information deleted. Access to certain parts of the Three Farmers Platforms and/or eligibility to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to carry out age verification checks and enforce any such age restrictions.


You may always opt-out of marketing communications (e.g., promotional offers, advertisements, newsletters). To do so, you can contact us as outlined below or follow the removal instructions in the communication you receive. Please note, if you opt out of promotional communications, we may still send you non-promotional communications, such as those related to your orders or ongoing business relations.


Three Farmers reserve the right to change and/or update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Your continued access to and/or use of the Three Farmers Platforms after any such changes constitutes your acceptance of, and agreement to, this Privacy Policy, as revised. Please check back frequently to see any updates or changes to our Privacy Policy.


Although we have implemented reasonable administrative, technical, and physical safeguards to protect your personal information, please be aware that no such safeguard is foolproof. We cannot completely guarantee the security of your personal information while it is in transit over the Internet. You use Three Farmers Platforms and provide information to us at your own risk. We encourage you to protect your own information and use caution when using the Internet.


If you have any questions or concerns about Three Farmers’ privacy practices, please contact us by email at info@threefarmers.ca, calling us at 1-877-295-1551 Monday through Friday 8:30AM – 5:00PM (Central Time), by mail at 514A - 45th Street East, Saskatoon, SK, S7K 0W2, Canada or by visiting our Site and clicking the contact us link.